Job Responsibilities of a Receptionist with Compliance and Trade Desk
Front Desk Management:

Welcome visitors and clients, ensuring a positive and professional first impression.

Manage the front desk area, maintaining cleanliness and organization.

Answer, screen, and forward incoming calls, handling inquiries efficiently and prioritizing trade-related and compliance matters.

Administrative Support:

Schedule appointments and meetings, coordinating with compliance, trade, and other relevant departments as needed.

Handle incoming and outgoing mail, packages, and deliveries, especially trade-related documentation.

Maintain and update records, logs, and files, ensuring compliance with regulatory and organizational standards.

Assist with clerical tasks, such as filing, photocopying, data entry, and compliance report preparation.

Customer Service:

Address visitor and client inquiries promptly, providing accurate information or redirecting to appropriate personnel, particularly for trade and compliance matters.

Manage visitor check-ins, issue visitor passes, and ensure adherence to security and compliance protocols.

Trade Desk Support:

Assist the trade desk in organizing and verifying shipment documents such as invoices, bills of lading, and customs forms.

Monitor deadlines and coordinate with logistics and operations teams to ensure timely completion of trade processes.

Maintain and update databases with trade-related information and reports.

Compliance Assistance:

Ensure all front desk operations adhere to organizational compliance standards and industry regulations.

Support compliance audits by organizing and providing necessary records and documentation.

Act as a liaison for compliance-related communications between clients and internal departments.

Office Coordination:

Monitor and replenish office supplies for the front desk and other shared areas.

Liaise with facility management for maintenance and repairs.

Support office events or activities, including compliance workshops or training sessions.

Communication Hub:

Act as the central point of contact for internal and external communications, particularly for trade and compliance updates.

Relay important messages and announcements to staff effectively and efficiently.

Professionalism:Uphold the company’s image by maintaining a professional demeanor at all times.

Handle sensitive and confidential information related to compliance and trade with the highest level of discretion.

Treat all visitors, clients, and colleagues with respect, fairness, and courtesy, ensuring a welcoming and inclusive environment.

Demonstrate a positive attitude and a problem-solving approach in interactions and conflict resolution.